Last updated September 1, 2026
We keep the screenshots you send us and the numbers we read from them, indefinitely, and we use them to make the reader better. If that isn't for you, don't send us a screenshot — or crop it first. You can ask us to delete your data at any time.
The screenshot you send, and what we read out of it: platform, restaurant name, line items, fees, tax, tip and total. If you text us, your phone number, so we can reply. If you use the website, a salted hash of your IP address — never the address itself — so one person can't run up our bill.
Screenshots frequently also contain your delivery address, your name, and the last digits of a card. We do not extract those, and they never appear on your report page — but they are present in the image file we store.
Indefinitely, unless you ask us to delete it. We are not promising you a deletion schedule, because we would rather tell you the truth than publish a timetable we don't follow.
Three things, plainly:
1. Producing your report. The obvious one.
2. Improving the reader. Screenshots we get wrong are the most valuable thing we have. We use submitted screenshots and their corrected values as test cases and training data to make our extraction more accurate. If you press "No, something's off" on a report, that correction is specifically kept for this.
3. Building a record of delivery pricing. We keep the extracted numbers — restaurant, items, fees, totals, timestamps — and aggregate them across users to track what delivery actually costs over time. This is what will eventually let us tell you whether a fee is normal or not. Your phone number is not attached to this aggregated data.
We send the image to an AI vision model through OpenRouter, which routes it to a model provider. Those providers have their own retention and training policies, which we do not control and which can change. Assume the image is processed off our infrastructure.
If you texted the screenshot, it also passed through Twilio. We ask Twilio to delete their copy once we have ours.
We do not sell your data, and we do not use it for advertising.
Report links are long and random, so they can't be guessed or listed, and we ask search engines not to index them. But anyone you send the link to can open it — that is what makes it shareable. Treat the link as the key.
Crop the screenshot before sending if you'd rather not include your address. Text STOP to stop all messages. Email sydney@pinatropical.com to have your data deleted, or to ask what we hold about you — we'll honour either regardless of where you live.
This service isn't for anyone under 13, and we don't knowingly collect their data.
If we change how we use your data we'll update the date at the top. Material changes get a notice on the homepage.
Got Forked is operated by Piña Tropical LLC, 320 Gold Ave SW, Ste 620 PMB 1130, Albuquerque, NM 87102. Questions: sydney@pinatropical.com.